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Frequently Asked Questions

Here are the most frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@beekind.shop

Helping Bees

Bee Kind Shop is a proud partner of Bee Friendly Farming, a certification program from Pollinator Partnership working with farmers to help protect, preserve and promote pollinator health.

You can help support the bees worldwide by purchasing products from Bee Kind Shop. By partnering with Pollinator Partnership and other non-profit organizations, we are able to donate a portion of every purchase made on our website towards developing bee colonies and providing them with the best possible conditions. You can also check out our Bee Blog to educate yourself and learn more about pollinator health.

We donate 10% of all profits made from selling our bee-utiful products towards helping pollinators. Our partners use the funds to incorporate affordable, simple, science-based guidelines, like offering nutrition and habitats for bees, and integrated pest management strategies. The program helps ensure the future of both pollinators and sustainable agriculture as it expands across North America and around the globe. 

Pricing

We process all orders in USD. You will check out using USD at the most current exchange rate.

We accept all major Credit Cards: Visa, Mastercard, Discover, American Express, and also Paypal.

We guarantee 100% safe and secure checkout as we use the latest encryption technology on our website.

Returns

We offer a 30 day return policy on all products. Please contact us if you are having a problem with your item and we will be happy to help you :)

We offer a 30 day Money Back Guarantee on all orders. Please refer to our Refund Policy for more information.

In case an item you ordered is defected, broken, or damaged, we will send a replacement product 100% free of charge. Please contact our customer service team to ask for a product replacement.

Shipping

Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average USA shipping time is 3-5 business days. For international shipments, expect a 12-21 business day delivery time. Please note that shipping upgrades are available — cost and shipping time will be quoted at checkout based on your location.

Please visit our Shipping Section for more information.

Yes, all customers will receive an order confirmation email after placing their orders. Please check your spam folder before contacting us. 

In case you didn't get your email confirmation feel free to reach out to us using our
Contact Us from.

It usually takes 1-3 business days. You will receive a separate email with the tracking number that you can use on the Order Tracking page to track your package.

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